1. Business Details
WeeBee Tickets is a service operated by:
WAYQ Technologies Private Limited
Registered office: Door No 193/A, Bhoomija Creations, Thiruvegapura Pallipuram Road, Parudur, Palakkad, Kerala 679305, India
GSTIN: 32AAECW2541H1ZL · PAN: AAECW2541H
2. Customer Support
For help with bookings, payments, ticket issues, cancellations, or refund status, contact our support team:
- Email: support@weebee.in
- Phone: +91 91888 78022
- In-app: use the Support section to raise and track an issue against a specific ticket
We aim to respond to support requests within two business days.
3. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for WeeBee Tickets is:
- Name: Arun Gopinath
- Email: arun@wayq.in
The Grievance Officer will acknowledge complaints within 48 hours and endeavour to resolve them within 30 days of receipt.
4. Network & Operator
WeeBee Tickets is a Buyer Application on the Open Network for Digital Commerce (ONDC). Metro tickets are fulfilled by the respective transit operator (for example, Bangalore Metro Rail Corporation Limited for Namma Metro). For questions specifically about travel, station operations, or in-station services, please contact the transit operator directly. We are happy to help facilitate operator queries at support@weebee.in.